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31
TROUBLESHOOTING
WARNING
Risk of electric shock!
Incorrect repairs are dangerous. Repairs may only be
carried out by one of our trained after-sales engineers.
Problem Possible cause Remedy/information
The appliance does not work. Faulty circuit breaker. Look in the fuse box and check that
the circuit breaker for the appliance is in
working order.
Isolation switch is off Switch on the isolation switch
Power cut Check whether the kitchen light works.
The appliance does not work.
appears in the display panel.
Childproof lock is active. Deactivate the childproof lock (see
section: Childproof lock).
0:00 is in the display panel. Power cut Reset the clock.
The microwave does not switch on. Door not fully closed. Check whether food residue or debris is
trapped in the door.
It takes longer than before for the
food to heat up in the microwave
The selected microwave power level
is too low.
Select a higher power level.
A larger amount than usual has been
placed in the appliance.
Double the amount = almost double the
cooking time.
The food was colder than usual. Stir or turn the food during cooking.
Turntable grates or grinds. Dirt or debris in the area around the
turntable drive.
Clean the rollers under the turntable and
the recess in the oven floor thoroughly.
A particular operating mode or
power level cannot be set.
The temperature, power level or
combined setting is not possible for
this operating mode.
Choose permitted settings.
E 1 appears in the display panel. The thermal safety switch-off function
has been activated.
Call the after-sales service.
E 4 appears in the display panel. The thermal safety switch-off function
has been activated.
Call the after-sales service.
E 11 appears in the display panel. Moisture in the control panel. Allow the control panel to dry.
E 17 appears in the display panel. Rapid heating has failed. Call the after-sales service.
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