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TRUE RESIDENTIAL
®
TEC_TM_156 | REV. G | EN10/23/2023Page 92 of 100
SERVICING & ADJUSTMENTS
HANDLE TIGHTENING
Tighten the handle with a 3/32” Allen wrench.
CONTACT INFORMATION
For any questions about installation, please contact
your TRUE dealer or TRUE Residential Technical
Service. Please have your model and serial number
(see serial label location below) available so we can
better assist you with your service- or parts-related
inquiries.
CUSTOMER SERVICE
Phone: 888-616-8783
info@true-residential.com
WARRANTY DEPARTMENT
Phone: 844-849-6179
TrueResidentialWarranty@truemfg.com
TECHNICAL SERVICE DEPARTMENT
Phone: 844-746-9423
TrueResidentialService@truemfg.com
SERIAL LABEL LOCATION
Your serial label contains important information such as your model name and serial number. The label is located
on the upper left interior wall.
SERVICING & REPLACING
COMPONENTS
NOTE: ANY APPLIANCE ADJUSTMENTS ARE TO
BE MADE AFTER THE APPLIANCE HAS BEEN
VERIFIED LEVEL AND PROPERLY SUPPORTED.
• Replace component parts with original equipment
manufacturer (OEM) components.
• Contact the dealer or our parts department at
844-849-6179 or TrueResidentialPart[email protected]
for replacement parts.
• Have a licensed service provider service your unit
to minimize the risk of possible ignition due to
incorrect parts or improper service and to ensure
the operator’s health and safety.
• Unplug the refrigerator/freezer before cleaning or
making any repairs. Powering off an electronic
control may not remove power from all components
(e.g., light circuits, perimeter heaters, and
evaporator fans).
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