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Before You Call
Surface burners do not ignite. • Surface control knob was not completely turned to LITE. Push in and turn the surface
control knob to LITE until burner ignites and then turn control knob to desired flame size.
• Burner ports are clogged. With the burner OFF, use a small-gauge wire or needle to
burner head slots and ignition ports. See_Cleaning the Cooktop and Surface Burners" in
the Care & Cleaning section on page 37 for additional cleaning instructions.
• Range power cord is disconnected from outlet (electric ignition models only). Be sure
power cord is securely plugged into the power outlet.
• Electrical power outage. Burners may be lit manually. See _Setting Surface Burners" on
page 12.
• Be sure the gas supply to the range is turned on.
Surface burner flame uneven or only •
part way around burner cap.
Burner slots or ports are clogged. With the surface burner OFF, clean ports with a small-
gauge wire or needle. Also, moisture is present after cleaning. Lightly fan the flame and
allow burner to operate until flame is full.
Burner caps are not seated properly. Check that all burner caps are level and seated
correctly on burner heads. See_Cleaning the Cooktop and Surface Burners" in the Care &
Cleaning section on page 37 for additional cleaning instructions.
Surface burner flame is orange. • Dust particles in main gas line. Allow the burner to operate a few minutes until flame
turns blue. In coastal areas, a slightly orange flame is unavoidable due to salt content in
air.
• Incorrect L.P. conversion. Refer to L.P. conversion kit instructions to correct.
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