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Problem solving guide
170
Problem Cause and remedy
The door cannot be
opened.
You have selected the Display| QuickTouch| Off set-
ting. The sensor control does not respond when
the steam oven is switched off.
As soon as the steam oven is switched on, the
sensor controls will respond. If you want the
sensor controls to always respond even when the
steam oven is switched off, select the Display|
QuickTouch| Onsetting.
There may be a technical fault.
If you need to open the door, e.g. because there is
still food in the oven compartment, you will need
to open the door manually (see end of this
chapter).
If the problem occurs again, contact Miele Service.
A humming sound can
be heard during opera-
tion and after switching
off the steam oven.
This noise does not indicate incorrect operation or
an appliance fault. The noise is made by water be-
ing pumped through the system.
After moving house, the
steam oven no longer
switches from the heat-
ing-up phase to the
cooking phase.
The boiling temperature of the water has changed as
the altitude of the new location for the appliance dif-
fers from the old one by at least 300m.
To adjust the boiling temperature, you need to de-
scale the appliance (see “Care” in the “Cleaning
and care” chapter).
During operation an un-
usually large amount of
steam escapes, or
steam escapes from
parts of the oven where
it does not usually.
The door is not properly closed.
Close the door.
The door seal is not correctly fitted.
Press it in all the way round the door to make sure
it is fitted evenly.
The door seal is damaged, e.g. cracks can be seen.
Replace the door seal.
This can be ordered from Miele (see the end of this
booklet for contact details).
The oven interior light-
ing is not working.
The lamp is defective.
Call Miele Service to have the lamp replaced.
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