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15
USAGE
Dealing with cooktop problems
PROBLEM POSSIBLE CAUSE WHAT TO DO
Heating
elements
not working
1 Power not
switched on
2 Controls incorrectly set
3 Household fuse blown.
If the fuse continues
to blow, contact the
Service Centre
• Check cooktop
is plugged in and
power is on
• Check correct knob
turned for element
• Replace household
fuse
Benchtop
becoming
too hot
and/or
beginning
to discolour
1 Wrong type
of cooking pot
2 Pot may overhang
cooktop
3 Pot is too large
• Make sure bases
are not concave
• Place pot on centre
of element so that it
does not overhang
• Use a smaller pot
Food taking
too long to
cook
1 Pot base is not flat
2 Pot may be off centre
3 Need to use larger
element
4 Using a round
based wok
5 Controls are
incorrectly set
• Make sure pot base
is flat or slightly
convex
• Centre pot over
element making sure
it does not overhang
the cooktop
• Move pot to a larger
element
• Use a flat based wok
on electric cooktops
• Check control
is correct
• Check setting and
increase setting
Cannot
simmer
food
1 Control set too high
2 Element too large
• Turn control to lower
setting
• Use a smaller element
Elements
giving off
smoke or
odours when
first used
Protective oils being
removed in first cooking
• Do not worry.
This is normal
Glass
surface
becomes
milky white
when pot
removed
Base of pot is concave • Use a flat
based pot
USING YOUR COOKTOP
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