Loading ...
Loading ...
Loading ...
_ questing Assistance or
Service
Before calling for assistance or service, please check the "Troubleshooting" section.
It may save you the cost of a service call. If you still need help, follow the instructions
below.
If you need assistance or service in the U.S.A.:
I. If the problem is not due to one
of the items listed in "Trouble-
shooting" on pages 55-56t:
• Call the KitchenAid Consumer Assistance
Center:
_ -800-422-1230
One of our trained consultants
can instructyou in how to ob-
tain satisfactory operation from
your appliance or, if service is necessary,
recommend a qualified service company
in your area.
• If you prefer, write to:
KitchenAid Brand Home Appliances
Consumer Assistance Center
c/o Correspondence Dept.
2000 North M-63
Benton Harbor, MI 49022-2692
Please include a daytime phone number in
your correspondence.
2. If you need servicet:
• Call your dealer or the repair service he
recommends.
• All service should be handled
locally by the dealer from whom
you purchased the unit or an
authorized KitchenAid servicer.
• If you are unable to obtain the name of
a local authorized KitchenAid servicer,
call our Consumer Assistance Center
telephone number (see Step 1).
3. If you are not satisfied with the
action taken:
• Contact the Major Appliance Consumer
Action Program (MACAP). MACAP is a
group of independent consumer experts
that voices consumer views at the highest
levels of the major appliance industry.
• Contact MACAP only when the dealer,
authorized servicer, and KitchenAid have
failed to resolve your problem.
Major Appliance Consumer Action Program
20 North Wacker Drive
Chicago, IL 60606
• MACAP will in turn inform us of your action.
t When asking for help or service:
Please provide a detailed description
of the problem, your appliance's
complete model and serial numbers,
and the purchase date. (See page 3.)
This information will help us respond
properly to your request.
57
Loading ...
Loading ...
Loading ...