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51Access your Arlo account
Ultra Series 4K UHD Wire-Free Security Camera System
User Manual
• Email. If you can’t access your account with a trusted device to view the push
notications, or if you can’t receive SMS text messages, you can request to have a security
code sent to the email associated with your Arlo account.
Set up and use two-step verification from your phone
Before you rst set up two-step verication, make sure you can log in to the email that you’re
using for your Arlo account. Email is your backup two-step verication option.
To enable two-step verication from your mobile device:
1. Open the Arlo app.
2. Tap Settings > Prole > Login Settings > Two-Step Verication.
3. Tap the switch next to Enable.
4. Select Push Notication and/or SMS Text Message as your verication method.
Note: Your Arlo account email is an automatic back-up option.
5. Follow the instructions in the app to complete your two-step verication setup.
Set up and two-step verification from your computer
Note: Push notication verication cannot be enabled on my.arlo.com. You must use the Arlo
app to enable push notication verication.
To enable two-step verication from your computer:
1. Log in to my.arlo.com.
2. Click Settings > Prole > Login Settings > Two-Step Verication.
3. Click the switch next to Enable.
4. Click Add SMS Verication as your verication method.
Note: Your Arlo account email is an automatic back-up option.
5. Follow the instructions to complete your two-step verication setup.
Add a trusted device for two-step verification
A trusted device is one of your primary personal devices that you use to log in to your Arlo
account and to manage access to your Arlo account from new devices. When you access your
Arlo account from a trusted device, you don’t have to verify your login.
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