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16Get Started
Ultra Series 4K UHD Wire-Free Security Camera System
User Manual
• Minimum recommended distance. To reduce WiFi interference, place the SmartHub 6 feet
(1.8 meters) away from your WiFi router. Place your Arlo Ultra cameras 10 feet (3 meters)
away from the SmartHub, and allow at least 6½ feet (2 meters) between cameras.
The following materials can reduce WiFi signal strength if they are located between WiFi
devices such as your SmartHub and Arlo Ultra cameras:
• Unusually thick walls and ceilings
• Brick
• Concrete
• Stone
• Ceramic
• Glass, especially mirrors
• Metal
• Large quantities of water, such as the water in a sh tank or water heater
For information about optimizing 4K streaming with multiple Arlo Ultra cameras, see the Arlo
support article https://kb.arlo.com/000062190/How-can-I-reduce-connectivity-issues-when-I-
live-stream-in-4K-on-multiple-cameras.
Magnetic mount
Your Arlo Ultra system comes with a magnetic-based camera mount that lets you mount
your cameras anywhere. The mount has a built in groove where you can hide your cable and
provide strain relief if you want to keep the camera mounted and plugged into a wall source.
Install a magnetic mount
1. Select a location for the mount up to 6.5 feet
(1.9 meters) high.
*
2. Fasten the mouting screw into a wall.
If you’re working with drywall, use the plastic
drywall anchor that we provide.
Use the plastic stopper to help guide how far
to screw it into the wall.
3. If you’re using your Ultra camera connected to a
charging cable, wrap the excess charging cable
around the back of the mount.
*At 6.5 feet (2 meters) or higher, we recommend using the Arlo Outdoor Mount.
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