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6. Access your Arlo account
Once you set up your Arlo account, you can access it by using the Arlo app on a smartphone
or tablet, or from a computer using a web browser. If you’re using a computer, enter https://
my.arlo.com/#/login in the address bar of the browser.
Two-step verification
Two-step verication helps protect your Arlo account by adding another step of
authentication when you log in. Arlo will verify your identity any time you sign in with a new
device. You can have up to ve dierent trusted devices, phone numbers, or email addresses
to verify your Arlo account login.
All Arlo users must have two-step verication enabled to access their account. This is to
protect your data and add an extra layer of security to your Arlo account.
Note: Before you set up two-step verication, make sure that you can log in to the email
address associated with your Arlo account. Your account email is always used as a backup
option to log in to your account.
How two-step verifcation works
To log in with two-step verication, you must rst correctly enter your email address and
password. Aer entering your email address and password, you must verify your identity with
a security code (delivered by SMS text message or email) or conrmation from an already
trusted device. Requiring two steps helps prevent an unwanted login, even if someone has
your Arlo account password.
• Trusted device push notications. You can trust a device on your account so that you
never have to verify your login with a push notication or text message when you log in on
the trusted device. When a non-trusted device attempts to log in to your Arlo account, Arlo
sends a push notication to your trusted (and currently logged in) iOS or Android device.
Tap the push notication on your trusted device to approve or deny the log in. This is the
simplest and most secure option to get started with two-step verication.
• SMS text message. When someone attempts to log in to your Arlo account from a new
device, Arlo sends a text message to the phone number that you veried for two-step
verication. Enter the security code from the text message to complete the log in.
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