Napoleon BGD36CFGN2 Crystallo Series Direct Vent Natural Gas Fireplace

User Manual - Page 61

For BGD36CFGN2.

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61
W415-1361 / 11.28.14
EN
18.2 BGD36CFG
SYMPTOM PROBLEM TEST SOLUTION
Pilot will not light.
Makes noise with
no spark at pilot
burner.
Wiring. - Verify the “S” wire for the sensor and the “I” wire for the ignitor are
connected to the correct terminals (not reverse) on the module
and pilot assembly.
Loose connection. - Verify no loose connections, electrical shorts in the wiring or
ground out to any metal object.
Pilot has been painted
- Using a piece of sandpaper or emery cloth remove the paint from
the pilot hood, ignitor and ame sensor.
Module. - Turn the ON/OFF switch to the “OFF” position. Remove the igniter
wire “I” from the module. Place the ON/OFF switch to the “ON”
position. Hold a grounded wire about 3/16” (4.8mm) away from
the “I” terminal on the module. If no spark the “I” terminal module
must be replaced. If there is a spark the “I” terminal is ne. Inspect
pilot assembly for a shorted wire or cracked insulator around the
electrode.
Igniter Spark gap is
incorrect.
- Spark gap of the ignitor to the pilot should be .125” (3.2mm)
Transformer. - Verify the transformer is installed and plugged into the module.
Check voltage of the transformer under load at the spade
connections on the module with the ON/OFF switch in the “ON”
position. Acceptable readings of a good transformer are between
3.2 and 2.8 volts A.C.
A shorted or loose
Connection.
- Remove and reinstall the wiring harness that plugs into the
module. Remove and verify continuity of each wire in wiring
harness.
Improper switch wiring. - Troubleshoot the system with the simplest ON/OFF switch.
Module is not grounded. - Verify the value and pilot assemblies are properly grounded to the
metal chassis of the appliance or log set.
Pilot sparks but
will not light.
Gas supply. - Verify that the incoming gas line ball valve is “Open”. Verify
that the inlet pressure reading is within acceptable limits, inlet
pressures must not exceed 14” W.C (34.9mb).
Module is not grounded. - Verify the value and pilot assemblies are properly grounded to the
metal chassis of the appliance or log set.
Out of propane gas. - Fill the tank.
Pilot has been painted
- Using a piece of sandpaper or emery cloth remove the paint from
the pilot hood, ignitor and ame sensor.
Carbon is being
deposited on
glass, logs or
combustion
chamber
surfaces.
Air shutter has become
blocked.
- Ensure air shutter opening is free of lint or other obstructions.
Flame is impinging on
the logs or combustion
chamber.
- Check that the logs are correctly positioned.
- Open air shutter to increase the primary air.
- Check the input rate: check the manifold pressure and ori ce size
as speci ed by the rating plate values.
- Check that the door gasketing is not broken or missing and that
the seal is tight.
- Check that both vent liners are free of holes and well sealed at all
joints.
- Check that minimum rise per foot has been adhered to for any
horizontal venting.
42.7_4B
/2”
7mm)
!
WARNING
ALWAYS LIGHT THE PILOT WHETHER FOR THE FIRST TIME OR IF THE GAS SUPPLY HAS RAN OUT,
WITH THE GLASS DOOR OPEN OR REMOVED.
TURN OFF THE GAS AND ELECTRICAL POWER BEFORE SERVICING THE APPLIANCE.
APPLIANCE MAY BE HOT, DO NOT SERVICE UNTIL APPLIANCE HAS COOLED.
DO NOT USE ABRASIVE CLEANERS.
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