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Problem solving guide
94
The door will not open
Problem Cause and remedy
The door cannot be
opened during a pro-
gramme sequence.
The door is locked during a programme sequence.
Follow the instructions in “Washing” – “6. Starting
the programme”.
There is still water in the drum and the washer-dryer
is unable to drain.
Clean the drain filters and the drain pump as de-
scribed in “Opening the door in the event of a
blocked drain outlet and/or power failure”.
The water level in the drum is too high.
Cancel the programme. The washer-dryer will
pump the water away.
At the end of the pro-
gramme or after a pro-
gramme cancellation:
Comfort cooling appears in
the display.
For safety reasons the door cannot be opened if the
temperature in the drum exceeds 55°C during wash-
ing or 70°C during drying.
Wait until the temperature in the drum has de-
creased and the message has gone out in the dis-
play.
The following appears
in the display:
The door lock is jammed.
Call Service.
The door lock has jammed.
Call the Miele Customer Service Department.
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