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English 45
Troubleshooting
Problem Possible cause Solution
Food does not broil
properly.
The serving size may not
be appropriate.
Refer to the cooking guide
for serving sizes and try
again.
The rack has not been
properly positioned.
See the broiling
recommendation guide on
page 28.
Cookware not suited for
broiling.
Use suitable cookware.
In some areas, the power
(voltage) may be low.
• Preheat the
broil element for
10 minutes.
• See the broiling
recommendation guide
on page 28.
The oven
temperature is too
hot or too cold.
The oven sensor needs to
be adjusted.
See the section on
adjusting the thermostat on
page 32.
The oven will not
self-clean.
The oven temperature is
too high to start a self-
clean operation.
Allow the range to cool,
and then reset the controls.
The oven controls have
been set incorrectly.
See the section on self-
cleaning on page 34.
A self-cleaning cycle cannot
be started if the oven
lockout feature has been
activated or if a radiant
surface element is on.
Deactivate the oven
lockout (see page 33).
Make sure all surface
elements are turned off.
Problem Possible cause Solution
Excessive smoking
during a self-
cleaning cycle.
There is excessive soiling in
the oven.
Press OVEN OFF. Open the
windows to rid the room of
smoke. Wait until the self-
cleaning cycle is cancelled.
Wipe up the excessive soil,
and then start the self-
cleaning cycle again.
The oven door will
not open after a
self-cleaning cycle.
The oven is too hot. Allow the oven to cool.
The oven is not
clean after a self-
cleaning cycle.
The oven controls were not
set correctly.
See the section on self-
cleaning on page 34.
The oven was heavily
soiled.
Wipe up heavy spillovers
before starting the self-
cleaning cycle. Heavily
soiled ovens may need to
be self-cleaned again or for
a longer period of time.
Steam is coming out
of the vent.
When using the convection
feature, it is normal to see
steam coming out of the
oven vent.
This is normal operation,
and not a system failure.
Use the oven as usual.
As the number of racks
or amount of food being
cooked increases, the
amount of visible steam
will increase.
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