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Frequently Asked Questions
72
Problem Possible cause and solution
The compressor is
turning on more
frequently and for
longer periods of time;
the temperature in the
appliance is too low.
The ventilation grille is obstructed or dusty.
Do not block the ventilation gaps.
Clean the ventilation gaps on a regular basis to
remove any dust.
The appliance doors have been opened too frequently
or a large amount of fresh food has been put in all at
once for storage or freezing.
Only open the appliance doors when necessary
and for as short a time as possible.
After a while, the temperature will return to normal by
itself.
The appliance doors are not closed properly. A thick
layer of ice may have already formed in the freezer.
Close the appliance doors.
After a while, the temperature will return to normal by
itself.
If a thick layer of ice has already formed, this will
affect cooling and increase energy consumption.
Defrost the appliance and clean it.
The ambient temperature is too high. The higher the
ambient temperature, the longer the compressor has
to run.
See “Installation location”.
The temperature setting is too low.
Correct the temperature setting.
A large amount of food was put in for freezing all at
once.
See the information in the section on “Freezing
and storing food”.
The Automatic SuperCool function is still turned on.
To save energy, you can turn Automatic SuperCool
off early yourself.
The SuperFrost function is still turned on.
To save energy, you can turn SuperFrost off early
yourself.
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