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Frequently Asked Questions
71
With the help of the following guide minor faults in the performance of the
machine, some of which may result from incorrect operation, can be remedied
without contacting the Service Department.
This guide may help you to find the reason for the fault, and how to correct it.
To prevent cold from escaping, open the appliance doors as little as possible
until the fault has been corrected.
Problem Possible cause and solution
The appliance is not
getting cold, the interior
lighting does not come
on when the door is
opened, and the display
is not lit up.
The appliance is not switched on and the power
supply symbol is lit up in the display.
Switch the appliance on.
The plug is not properly plugged into the electrical
outlet.
Insert the plug correctly into the socket. The power
supply symbol appears in the display when the
appliance is switched off.
Check whether the fuse has tripped. There could be a
fault with the appliance, the household electrical
wiring or another electrical appliance.
Contact a qualified electrician or Miele Technical
Service for assistance.
The compressor comes
on less and less often
and for shorter periods
of time. The
temperature in the
appliance rises.
Not a fault. The temperature setting is too high.
Correct the temperature setting.
Check the temperature again after 24hours.
The food begins to thaw.
The room temperature is too low for this appliance.
If the room temperature is too low, the compressor
will run less frequently. This may cause the freezer to
become too warm.
See the “Installation location” section in the
“Installation information”.
Increase the room temperature.
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