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50
EN
Problem Possible Cause Solutions
Spots and filming on
dishes.
Wrong amount of
detergent used.
• Use the recommended amount of
detergent.
Overloading. • Do not overload the appliance.
Improper loading. • See the Operation section.
Insufficient water
pressure.
• Water pressure should be between
20 and 80 psi.
Insufficient detergent.
• Add the recommended amount of
detergent. See the Operation
section.
Rinse aid dispenser is
empty.
• Refill rinse aid dispenser.
The water softener has no
salt or insufficient the salt.
• Check whether there is the salt in
the water softener.
Water hardness level may
be set too low.
• Increase the hardness level setting
value.
The rinse aid may be
insufficient.
• Refill the rinse aid or increase the
dispensing level.
Hard water buildup in the
tub
• Remove all dishes, cutlery basket
and cutlery basket holder from
appliance. Only racks should remain
in tub. For best results, use citric
acid powder (can be found in
canning sections of most grocery
stores or online). Measure 3
tablespoons (45 g) of citric acid
powder. Fill main wash compartment
with measured powder. If you cannot
find citric acid powder, pour
approximately ¾ - 1 ¼ cups
(200-300mL) of white vinegar into
shallow bowl and place in upper
rack. Run Auto cycle. Do not use
detergent. When the cycle finish, run
it again.
Your home appliance and
smartphone is not
connected to the Wi-Fi
network.
The distance between the
appliance and the router
is too far.
• If the distance between the
appliance and the router is too far,
the signal may be weak and the
connection may not be configured
correctly. Move the location of the
router so that it is closer to the
appliance.
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