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28 electrolux.com.au
INDUCTION HOB TROUBLESHOOTING
Problem Possible cause Remedy
You cannot activate the appliance
or operate it.
Activate the appliance again and set the
heat setting in less than 10 seconds.
You touched 2 or more sensor fields at
the same time.
Touch only one sensor field.
The Stop+Go function is activated. Refer to Stop+Go instruction (page 26).
There is water or fat stains on the
control panel.
Clean the control panel.
An acoustic signal sounds and the
appliance deactivates. An acoustic
signal sounds when the appliance
is deactivated.
You have put something on one or
more sensor fields.
Remove the object from the
sensor field.
The appliance deactivates. You have put something on the
sensor field.
Remove the object from the
sensor field.
The residual heat indicator does
not come on.
The cooking zone is not hot because it
operated only for a short time.
If the cooking zone operated
sufficiently long to be hot, speak to
the service centre.
The Automatic Heat Up function
does not operate.
The cooking zone is already hot. Let the cooking zone become sufficiently
cool.
The highest heat setting is set. The highest heat setting has the
same power as the Automatic
Heat Up function.
The heat setting changes between
two levels.
The Power management is activated. Refer to Power management instruction
(page 25).
The sensor fields become hot. The cookware is too large or you put it
too near to the controls.
Put large cookware on the rear cooking
zones if necessary.
There is no signal when you touch
the panel sensor fields.
The signals are deactivated. Refer to the OffSound control instruction
(page 26).
comes on.
The Automatic Switch Off has
activated.
Deactivate the appliance and activate
it again.
comes on.
The Lock or Child safety lock function
is activated.
Refer to the Lock and Child safety lock
instruction (page 26).
comes on.
No cookware is on the cooking zone. Put cookware on the cooking zone.
The cookware is incorrect. Use correct cookware.
The diameter of the bottom of the
cookware is too small for the
cooking zone.
Use cookware that has a bottom
diameter greater than 125mm.
The cookware does not cover
the cross.
Cover the cross fully.
and a number comes on.
There is an error in the appliance. Disconnect the appliance from the
electrical supply for some time.
Disconnect the fuse from the electrical
system of the house. Connect it again. If
comes on again, speak to the service
centre.
If there is a problem with the appliance, please:
• Check the points listed below before calling for
service. It may be possible to avoid a call by fixing the
problem yourself – and so continue cooking.
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