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46 49-2000877 Rev. 4
Save time and money! Review the charts on the following pages first and you may not need to call for service.
TROUBLESHOOTING TIPS
Problem Possible Cause
Oven Will Not Work A fuse in your home may be blown or the circuit breaker tripped.
The oven controls are not properly set.
The oven controls are set for cleaning. If necessary, allow the oven to cool; then open the door.
Surface Burners Light But
Oven Does Not
The oven gas shut-off valve may have accidentally been moved during cleaning or moving.
Oven Light(S) Do Not Work The light bulb is defective. Replace the bulb.
The oven lights do not come on during self-cleaning.
The oven is set for Proof mode. The lights cycle on and off as necessary to maintain Proof
temperature.
Food Does Not Bake Or
Roast Properly
The oven controls are improperly set. See the Baking or Roasting section.
Oven not preheated for a long enough time; wait for the oven to signal preheat.
Incorrect cookware or cookware of improper size being used. See Baking Tips.
Racks in the wrong position. See the Baking or Roasting section.
Use a foil tent to slow down browning during roasting.
Oven thermostat needs adjustment. See the Oven thermostat adjustment section.
Food Does Not Broil
Properly
This model is designed for closed door broiling only. Close the door. Always broil with the door
closed.
The oven controls are not set at BROIL. See the Broiling section.
The probe is plugged into the outlet in the oven. Remove the probe from the oven.
Improper rack position being used.
Cookware is not suited for broiling. Use the broiling pan and grid that came with your oven.
Aluminum foil used on the broiling pan and grid has not been fitted properly and slit as
recommended.
Cracking Or Popping
Sound
This is normal. This is the sound of the metal heating and cooling during both the cooking and
cleaning functions.
Oven Temperature Too Hot
Or Too Cold
Oven thermostat needs adjustment. See the Oven thermostat adjustment section.
F- And A Number Flash In
The Display
The oven has a function error code. Allow the oven to cool for one hour. Put the oven back into
operation.
Disconnect all power to the oven for 30 seconds and then reconnect power. If the function error
code repeats, call for service.
Display Goes Blank The display is blank when the oven or timer is not in use.
A fuse in your home may be blown or the circuit breaker tripped. Replace the fuse or reset the
circuit breaker.
“Probe” Appears In The
Display
This is reminding you to enter a probe temperature after plugging in the probe. Enter a probe
temperature
Steam From The Vent When using the convection mode, it is normal to see steam coming out of the oven vent. As
the number of racks or amount of food being cooked increases, the amount of visible steam will
increase.
Power Outage If the oven was in use during a power outage or surge, the oven must be reset.
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