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Symptom
Please check
Ref.
page
Make noise
Key operation
can not be
performed
Please check before requesting a repair.
Steam vapor leaks
from a place other
than the steam vent
●
Are the indicator of the keys on?
●
Are you wearing gloves or a plaster is on your finger when you are
operating?
→Key operation can not be performed during cooking, timer or keep warm.
Press the [Cancel/Off] key before operation.
●
The “pu” sound is the sound given by fan to dissipate the heat during rotation.
●
The “grumble” sound is the sound given by IH (induction heating) during energizing.
Sometimes you may hear these sounds during keep warm.
●
The
“
xiu
”
sound is the sound of the steam ejection.
●
●
Start cooking as
soon as a timer
is set
9
11
Is the current time displayed correctly? (24-hour display)
Is the preset time not within “Time range to preset”?
●
Is rice attached to the pan packing of the inner lid and along the pan, or is the
pan deformed?
●
Is the inner lid cleaned after each use, and correctly installed?
—
—
Do not cook during
preset time
●
Is the current time displayed correctly? (24-hour display)
●
Is the [Start] key pressed?
9
17
18
Cooking time is
long
●
If cooking is made continuously, the cooking time will be longer.
(May be extended up to 30 minutes)
●
Due to the different amounts of rice and water, the remaining time display
may be stopped for adjustment in the middle of cooking.
●
Is “U12” or “U15” displayed?
24
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—
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When a power
outage occurs
during cooking
●
End of cooking time may be delayed.
●
Depending on different outage duration, delicious rice may sometimes not
be cooked.
—
—
—
Cooking time is
short
●
Due to the different amounts of rice and water, the remaining time display
may be adjusted in the middle of cooking.
—
Sparks occur from
the power plug
●
When plugging or pulling the power plug, small sparks may sometimes
emerge.
This is the inherent characteristics of IH (induction heating) mode, and is not
a malfunction.
●
If you are careless to put water and rice into the main body without the pan, please consult the Panasonic authorized service
center.
To be known
When the display
disappears
Is “8:30” displayed when the power plug is plugged in?
[Display] lithium batteries are exhausted.
Just plug in the power plug and you can cook and keep warm, but
when you want to have a timer for cooking, you must check the
current time every time. In this case, please replace them with
new batteries. Batteries are fixed into the main body, and users
cannot replace them by themselves.
[Do not display] circuit board malfunction.
→To replace batteries or for a faulty repair, please go to the Panasonic
authorized service center.
—
●
Troubleshoothing
22
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