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19
Maintenance
This appliance requires no maintenance other than daily
cleaning. For best results, apply cooktop cleaning cream
daily.
Service
Before Calling for Service
Before calling Customer Service, consider the
suggestions and instructions below:
9 CAUTION
Repairs should only be done by an authorized
servicer.
Improper repair of your appliance may result in risk
of severe physical injury or death.
Error messages
The electronics of your cooktop are underneath the
control panel. For various reasons, the temperature in
this area may rise sharply.
In order that the electronics do not overheat, the cooking
zones are switched off as and when necessary. The ”ƒ,
”… or ”† indicator appears alternately with the • or œ
residual heat indicator.
Metal marks: Iridescent stain Pans with aluminum, copper or stainless steel bases may
leave marks. Treat immediately after surface has cooled
with glass ceramic cooktop cleaner. If this does not
remove the marks, try a mild abrasive (Bon Ami®, Soft
Scrub® without bleach) with a damp paper towel. Rinse
and reapply glass ceramic cooktop cleaner. Failure to
remove metal marks before the next heating makes
removal very difficult.
Hard water spots:
Hot cooking liquids dripped on surface
Minerals in some water can be transferred onto the sur-
face and cause stains. Use undiluted white vinegar, rinse
and dry. Recondition with glass ceramic cooktop cleaner.
Remove boilovers and stains before using the cooktop
again.
Surface scratches:
Small scratches are common and do not affect cooking.
They become smoother and less noticeable with daily use
of the glass ceramic cooktop cleaner.
Apply glass ceramic cooktop cleaner before using to
remove sand-like grains and grit such as salt and sea-
soning. Scratches can be reduced by using pans with
bases that are smooth, clean, and dry before use. Use
recommended glass ceramic cooktop cleaner daily.
NOTICE: Diamond rings may scratch the surface.
Type of Soil Possible Solution
Display Possible cause Solution
None The power supply has been discon-
nected.
Use other electrical devices to check whether a
short-circuit has occurred in the power supply.
The device has not been connected in
accordance with the connection dia-
gram.
Ensure that the device has been connected in
accordance with the connection diagram.
Electronics error. If the error cannot be eliminated, inform the techni-
cal after-sales service.
The displays flash The control panel is damp or an
object is covering it.
Dry the control panel or remove the object.
”ƒ
The electronics have overheated and
have switched off the corresponding
element.
Wait until the electronics have cooled down suffi-
ciently. Then touch any symbol on the cooktop.
”…
The electronics have overheated and
have switched off all elements.
Do not place hot pans on the control panel.
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