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58 English
Troubleshooting
Troubleshooting
Information codes
OVEN
Displayed code Possible cause Solution
This code occurs if the control key is
short for 1 minute.
Press OFF, and then
restart the oven. If
the problem persists,
disconnect all power to
the range for at least
30 seconds and then
reconnect the power.
If this does not solve
the problem, call for
service.
This code occurs if the door lock is
mispositioned.
This code occurs if communication
between the Main and Sub PBA is
interrupted.
This code occurs if communication
between the Main and Touch is
interrupted.
The oven sensor is open when the
oven is operating.
The oven sensor is short when the
oven is operating.
This code occurs if the internal
temperature rises abnormally high.
The PCB sensor is open when the
oven is operating.
The PCB sensor is short when the
oven is operating.
This code occurs if the PCB
temperature rises abnormally high.
Call for service
COOKTOP
Displayed code Possible cause Solution
This code occurs if communication
between the Main and Inverter PBA
is interrupted.
Turn the knob to Off,
and then turn it to the
setting you want again.
If the problem persists,
disconnect all power to
the range for at least
30 seconds and then
reconnect the power.
If this does not solve
the problem, call for
service.
The top sensor is open when the
burner is operating.
Call for service
The top sensor is short when the
burner is operating.
The IGBT sensor is open when the
burner is operating.
The IGBT sensor is short when the
burner is operating.
This code occurs if the DC fan motor
is open or locked.
Displayed if the cookware on an
element is unsuitable or too small
or no cookware has been placed on
the cooking zone.
Check the cookware
NE58K9560WS_AA_AC_DG68-00722A-07_EN.indd 58 2019-01-21 11:26:37
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