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19
or possibly cause the unit to become unplugged and lose power.
1.5.2 Will WINBOT fall during cleaning?
A. WINBOT is designed to keep from encountering situations where it would lose suction. Should the power
from the receptacle fail, the built-in battery has enough stored energy to keep the vacuum motor
running until you can quickly attend to the WINBOT. For safety, we have included a Safety Pod that will
suction to the inside of the window and keep the unit on the outside of the window from falling very far
and to make for easy retrieval.
1.5.3 Can WINBOT work without someone watching ?
A. WINBOT is designed to clean the window without a person’s physical assistance. We do recommend
that you be within the same room where WINBOT is cleaning the windows because in most cases the
window will be cleaned within a very short time. When it has finished, you will be needed to remove the
WINBOT from the window and attend to its cleaning and preparation for the next window.
1.5.4 Can the product be used on various thicknesses of glass in the window or door?
A. The thickness of the glass does not cause problems in its operation. However, various types of uneven
glass, such as: frosted, stained glass, patterned glass, etc. will cause the unit to loose suction and fall from
the window.
1.5.5 Why does the product send out “toot” alarm and the Indicator Light flash red when you have just
started to use the product?
A. Please refer to the Common Failures section of the Manual where it will be covered in more detail.
1.5.6 WINBOT can NOT work and the Indicator Light do NOT flash when WINBOT is on the window ?
A. If this happens, it means the suction power is too small. Please check WINBOT’s cupule and driving treads.
If there is too much dirt or dust on them, the suction power will be affected and cause WINBOT stop
working. Therefore, it is recommended to clean the cupule and driving treads when they get dirty.
1.5.7 Why does the product fail to work when the START button is pressed on WINBOT?
A. 1) WINBOT will NOT clean the window if it is not plugged into a receptacle. Its battery power will send
the unit to the bottom of the window. Should this happen, plug the adapter into a nearby receptacle for
its power. 2) WINBOT can NOT work if it is not correctly placed on the window. Please refer to the
Product Placement section for proper placement on the window.
1.5.8 What if WINBOT encounters frame obstructions?
A. Under normal circumstances, WINBOT will automatically move around the obstruction and continue its
cleaning.
1.5.9 Why does the product fail to completely clean the door or window glass?
A. 1) The front pad could be dirty from cleaning the glass and as a result is leaving a residue on the glass.
Stop and replace the pad with a clean pad. 2) The rear pad may be dirty or contain some debris that is
leaving marks on the glass. You should replace the rear pad with a clean pad. 3) Check that the treads
are clean. They may also contain some matter that will leave marks on the glass that the rear pad can not
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