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17
clean
If problem persists, please contact our
Service Center.
6. The window frame is too thin.
9. Common malfunctions
NO.
Problem
Solutions
1
WINBOT fails to stick to
window
a. when you turn the switch ON, the Indicator Light does not light
BLUE, check that WINBOT is connected to the Adapter and the
Adapter is plugged into the receptacle, or
b. The window surface is not smooth and WINBOT is not able to
suction to the window, or
c. The Cupule’s surface on the bottom is dirty and needs to be
cleaned, or
d. Upon inspecting the Cupule’s surface there is a tear or is worn and
needs to be replaced.
2
Machine stops,
sounds an alarm and
the Indicator Light
flashes RED
a. Should WINBOT be against the frame, move it away from the frame
by use of the Remote and then press the START button on the unit
or RESET on the Remote to start the cleaning process, or
b. Should WINBOT be on the edge of the glass, grasp the unit and
move it away form the edge of the window and then press the
START button on the unit of reset BUTTON on the Remote to start
the cleaning process, or
c. WINBOT has encountered HARD debris on the window that has
caused a loss of suction in the outer ring and is not capable of
moving itself away from the spot without possibility of losing
suction and dropping from the window; you may use the Remote to
move the unit away and then press the START button on the unit or
the RESET button on the Remote to start the cleaning process
again.
3
WINBOT leaves streaks
on the window while
cleaning
a. WINBOT's front cleaning pad is too dirty to clean the dirt from the
window, needs to be replaced with a clean moist pad, or
b. The front pad is not moist enough and is not properly absorbing the
dirt in to the pad, or
c. The squeegee is dirty and needs to be cleaned off, or
d. The treads are dirty and / or have accumulated debris that needs to
be cleaned off, or
e. The rear pad is dirty and needs to be replaced with a clean pad.
4
Lower cleaning ability
a. Check the front and rear pads to see if there is debris in the pads
that is creating the noise on the window, or
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