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Reference
TQBS0146
81
Troubleshooting guide
Before requesting service, make the following
checks. If the problem still persists, consult
your dealer for instructions.
Updating to the latest software (firmware) may
solve the problem. (> 68)
The unit does not work.
• Check the connections. (> 9)
• One of the unit’s safety devices may have been
activated.
Reset the unit as follows:
1 Touch [Í/I] on the main unit to switch the
unit to standby.
• If the unit does not switch to standby, touch
[Í/I] on the main unit for about 3 seconds.
The unit is forcibly switched to standby.
Alternatively, disconnect the AC mains
lead, wait one minute, then reconnect it.
2 Touch [Í/I] on the main unit to switch it on. If
the unit still cannot be operated, consult the
dealer.
The controls on the unit ([Í/I] and [<]) are not
working.
• Touch the icons with your finger. They may not
work if operated with your fingernails or hands
wearing gloves.
The controls on the unit ([Í/I] and [<]) are too
sensitive.
• The icons of the unit respond to light touch. Do
not place objects on or around them.
Cannot eject a disc.
1 Touch and hold [Í/I] on the main unit for at
least 3 seconds when it is turned off.
2 Press and hold [OK], the yellow button and the
blue button at the same time for more than
5 seconds.
• “00 RET” is displayed on the front panel
display.
3 Repeatedly press [1] (right) until “06 FTO” is
displayed on the front panel display.
4 Press [OK].
The remote control does not work.
• The remote control and main unit are using
different codes. Change the code on the remote
control.
“Remote Control ” appears on the right side of
the screen.
(“
∏” stands for a number.)
Startup is slow.
• Startup takes time in the following situations:
- A disc is inserted.
- The clock is not set.
- Immediately after a power failure or the AC
mains lead is connected.
- When a BD-J application is executing.
- When the “Quick Start” is not activated. (> 79)
“0:00” is flashing on the front panel display.
• Set the clock. (> 80)
The clock does not display on the unit when
switched to standby.
• The clock does not display when “Quick Start” is
not activated. (> 79)
The followings do not indicate a problem
with this unit:
• Regular disc rotating sounds or HDD rotating
sounds.
• Poor reception due to atmospheric conditions.
• When you switch the unit on or to standby
mode, there may be an unexpected sound.
General operation
Reference
Front panel display
Press and hold [OK] and
the indicated number
button at the same time
for more than 5 seconds.
(> 79)
Displays
DMR-UBT1GL_eng.book 81 ページ ２０１７年７月２５日 火曜日 午後１時４５分
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