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The door has not been closed.
(Error code: )
Close the door firmly.
The plug is not properly
inserted into the power socket.
Insert the plug into the power
socket.
There is no power at the
socket.
Please check your domestic
electrical installation.
The Start/Pause touchpad has
not been pressed.
Press the Start/Pause
touchpad.
The “Delay End” has been
selected.
If the laundry are to be
washed immediately, cancel
the “Delay End”.
The Main supply is unstable.
(If appears on the
display.)
Wait until the main supply is
stable. Appliance will start
automatically.
The inlet hose is squashed or
kinked. (Error code: )
Check the inlet hose
connection.
The end of the drain hose is
too low. (Error code: )
Refer to relevant paragraph in
“water drainage” section.
The filter in the inlet hose is
blocked. (Error code: )
Clean the water inlet hose
filter.
The door is not properly closed.
(Error code: )
Close the door firmly.
The water tap is closed.
(Error code: )
Open the water tap.
Machine does
not start:
Machine does
not fill the
water:
Machine fills
then empties
immediately:
Malfunction Possible cause Solution
Certain problems are due to lack of
simple maintenance or oversights,
which can be solved easily without
calling out an engineer. Before
contacting your local Service Centre,
please check troubleshooting.
Once the problem has been
eliminated, press the Start/Pause
button to restart the program. If after
all checks, the problem persists,
contact your local Service Centre.
The appliance does not fill with water
properly.
The appliance door is open or not
closed correctly. Please check the door!
The appliance does not drain the water.
The main supply is unstable. Wait until
the main supply is stable.
No communication between electronic
elements of the appliance. Switch off
and switch on again.
No Registration Data found in machine
or Server.
WARNING! Deactivate the
appliance before you do the
checks.
Alarm Code:
Water leaks inside the machine. Please
call Service Center.
9.1 Possible Failures
9. TROUBLESHOOTING
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