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My Computer Won't Connect
When the TV has difficulties connecting to a PC, these steps may help resolve the problem.
The problem Try this!
The "Mode Not
Supported" message
appears.
Set your PC’s output resolution so it matches a resolution supported by the TV.
The video is OK but
there is no audio.
If you are using an HDMI connection, check the audio output setting on your PC.
If you are using an HDMI-to-DVI cable, a separate audio cable is required.
I Can't Connect to the Internet
When the TV has difficulties connecting to the Internet, these steps may help resolve the problem.
The problem Try this!
The wireless network
connection failed.
Confirm your wireless modem/router is on and connected to the Internet.
The software update
over the Internet has
failed.
Check the network connection status.
If the TV is not connected to a network, connect to a network.
The upgrade stops if you already have the latest software version.
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