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There Is a Problem with the Picture
When the TV has trouble with the picture, these steps may help resolve the problem.
Testing the picture
MENU More Support Self Diagnosis Picture Test
Try Now
Before you review the list of problems and solutions below, use Picture Test to determine if the
problem is caused by the TV. The Picture Test displays a high definition test picture you can examine
for flaws or faults.
The problem Try this!
Flickering and Dimming
If your Samsung Television is flickering or dimming sporadically, you may need to
disable some of the energy efficiency features. Disable Energy Saving (MENU
More System Eco Solution Energy Saving) or Eco Sensor (MENU More
System Eco Solution Eco Sensor).
Screen Brightness
If the colors on your Samsung TV are correct but just a little too dark or bright, try
adjusting the following settings first.
●
Go to the Picture menu and adjust the Backlight, Contrast, Brightness,
Sharpness, Color, and Tint (G/R) settings.
Auto Motion Plus/Blur
If you notice ghosting or blurring on the screen, use the Auto Motion Plus function
(MENU
More Picture Picture Options Auto Motion Plus) to resolve the
issue.
Unwanted Powering
Off
If your Samsung TV appears to turn off by itself, try disabling some of the TV's
energy efficiency functions. See if Sleep Timer (MENU
More System Time
Sleep Timer) has been enabled. The Sleep Timer automatically turns the TV off
after a specified period of time. If the Sleep Timer has not been enabled, see if No
Signal Power Off (MENU More System Eco Solution No Signal Power
Off) or Auto Power Off (MENU More System Eco Solution Auto Power
Off) has been enabled and disable them.
Problems Powering On
If you are having problems powering on your Samsung television, there are a
number of things to check before calling service. Confirm that the TV's power
cord is connected correctly at both ends and that the remote control is operating
normally. Make sure that the antenna cable or cable TV cable is firmly connected.
If you have a cable/satellite box, confirm that it is plugged in and turned on.
Unable to find a
Channel
If your TV is not connected to a cable box or satellite box, run Setup (MENU
More System Setup) or Auto Program (MENU More Broadcasting
Auto Program).
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