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100
Troubleshooting
Message Possible causes Possible corrective measures
Thescreendoes
notturnon
whenIreceive
acall.
Proximitysensorproblem
Ifyouuseaprotectiontapeorcase,make
sureithasnotcoveredtheareaaround
theproximitysensor.Makesurethatthe
areaaroundtheproximitysensorisclean.
Nosound Vibrationmode
Checkthesettingsstatusinthesound
menutomakesureyouarenotin
vibrationorsilentmode.
Hangsupor
freezes
Intermittentsoftware
problem
Trytoperformasoftwareupdatethrough
thewebsite.
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