MyPOS GO User Manual

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myPOS Smart Technical Specicaon & Warranty (Updated March 2018) | page 7

myPOS Go - User Manual | page 7

Magnetic stripe card

If your customer’s card only has a mag stripe on it, please follow the procedure

below aer you enter and conrm the amount of the transacon.

Magnec stripe cards are swiped with the magnec stripe facing up through the

reader located at the top side of the myPOS Go device.

Make sure that the card is inserted properly and the boom of the card runs rmly

and at even speed. The speed of swiping the card must not be too slow, as this can

somemes cause problems.

If a CHIP card is swiped as a magnec one, the terminal will display the following

screen.

Contactless card

The contactless (NFC) technology is gaining popularity and it is very likely that many

of your customers will hand you such cards. Your myPOS Go device can accept two

types of contactless cards - PayPass and payWave, issued by Mastercard and VISA

respecvely.

Contactless cards always need to have the following logo printed on it.

If your customer’s card has a PayPass or payWave logo on it, please follow the

procedure below aer you enter and conrm the amount of the transacon.

Hold the card (or smartphone) approx. 3cm above the display of your myPOS Go.

When the secure contactless reader recognizes the card, the four-color indicators

will ash, showing that the card is being processed. If the card is successfully read, all

four indicators will be on. The process takes one second and aer you hear a beep,

you can remove the card.

If the card requires a PIN code to be entered, please hand the terminal to the

customer and ask him or her to enter his or her PIN code.

Send an e-receipt to the customer for the approved PAYMENT transacon via SMS or

e-mail by choosing the preferred opon from the Receipt menu.

If the customer wants to receive an e-receipt from myPOS via SMS, press (1) and

enter the mobile phone number of the customer on the screen. IMPORTANT: Always

enter the phone number with the country code. If the customer wants to receive

an e-receipt from myPOS in his or her e-mail box, press (2) and enter the e-mail

address of the customer. If the customer does not want to receive any receipt for this

transacon, press (3 - No Receipt).

IMPORTANT: It is always a good pracce to send an SMS e-receipt in order to resolve

any possible issues with the customer.

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MyPOS Go - Card Machine - Contactless