MyPOS GO User Manual

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myPOS Smart Technical Specicaon & Warranty (Updated March 2018) | page 14

myPOS Go - User Manual | page 14

Warranty and return policy

Important: The product, including myPOS Go device and myPOS Business Card (“the

product”) is not covered by Consumer law, including EC Direcves on Consumer

Protecon and Distance selling Direcves. This product is not designated to

consumers, meaning any natural person who is acng for purposes, which are

outside his trade, business, cra or profession. This product represents nancial

services and is designated only for accepng of payments for services or goods

oered by natural or legal persons with a legal business acvity, acng as

professionals, sole traders, traders, merchants, self-employed or otherwise selling

goods or services.

Replacement of myPOS package

with defect

• Client must not open the POS terminal device and must not try to repair the

defect by himself/herself. This will be deemed as a defect caused by Client

and the service provider will not be liable for its obligaons under the Return

Policy.

• You have the right to return the full myPOS package within 30 days from the

date of receipt.

• Some Distributors may provide post-sale customer support and may be able

to take back the defect Terminal. Please contact rst your Distributor or Agent

and check for post-sale customer support and if there is not such, please

proceed as instructed by this Return Policy.

• The guarantee does not cover any cables, accessories, plugs, or power supply

units or other items, dierent from the Terminals and myPOS Business Card in

myPOS Package.

Please read the full text of the Return Policy available at mypos.com/legal prior to

registraon for the service and acvaon of the myPOS Package.

Important: disposal

You are not allowed to dispose of the myPOS Go device, including its

baery, cables or other components with the general household waste.

If your myPOS Go is not funconing, you have to send it for repair by

following the Return policy available at mypos.com/legal.

For more information

For full list of available documentaon, please visit:

hps://mypos.eu/en/devices/go

MyPOS Go - Card Machine - Contactless