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If the process above is not working, please contact Amcrest Support via one of the following options:
Visit http://amcrest.com/contacts and use the email form
Call Amcrest Support using one of the following numbers
Toll Free: (888) 212-7538
International Callers (Outside of US): +1-713-893-8956
USA: (888) 212-7538
Canada: 437-888- 0177
UK: 203-769-2757
Email Amcrest Customer Support [email protected]
Amcrest Cloud Desktop Setup
Amcrest cameras can sync with Amcrest Cloud; a service that stores recorded video streams to enable long-term
storage. Amcrest Cloud also allows the user to easily find and download recorded video for playback from any internet
connected PC or Mac computer.
For more information on how to setup your camera on Amcrest Cloud please follow the steps provided below:
1. Connect the camera to power and wait 30 seconds for the camera to start-up and initialize.
2. Using a web browser on your PC or Mac, visit www.amcrest.com/cloud and register for a cloud account. Once
registered, click the “Add Camera” button. Select “Amcrest”, give the camera a name, and enter the camera’s SN
(located on the bottom of the camera), then click “Next”.
3. On the settings page, you can adjust optional preferences for your camera. Once settings have been adjusted, click
“Finish”. Your camera is now successfully set up for cloud access and storage.
4. View your camera live or watch recorded clips using the menu button on the top of the page. You can also use the
Amcrest Cloud app on iOS and Android to add more cameras, play recordings, and view your camera live, from
anywhere. For more information visit amcrest.com/support
5. For additional assistance, please contact us at www.amcrest.com or give us a call at 1-888-212-7538. Step by step
video tutorials available at http://www.amcrest.com/videos
Web Access Setup (AmcrestView.com)
1. Connect the camera to power and wait 30 seconds for the camera to start-up and initialize.
2. Using Internet Explorer or Safari, go to www.AmcrestView.com and register an account. You will be required to
activate your account by e-mail (double-check your spam folder).
3. Once activated, download and install the plugin for your web browser. The installation of the plugin will require all
web browsers to close.
4. Log in to your account. To add a camera, click the “Add Device” button. Give the camera a name, enter the UID (found
on the bottom of your camera), then enter the login details for the camera. The default username and password for
the camera is admin.
5. Once added, the camera should appear in the device list. Click the icon next to the camera’s UID to open the live
viewing and playback interface.
6. The device is now successfully setup for live viewing and playback!
For additional assistance, please contact us at www.amcrest.com or give us a call at 1-888-212-7538. Step by step
video tutorials available at www.amcrest.com/videos
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