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Frequently Asked Questions
71
Problem Possible cause and solution
The coffee grinder
makes a louder noise
than usual.
The coffee bean container has become empty during
the grinding process.
Fill the coffee bean container with fresh beans.
There may be foreign objects such as plastic or
stones in amongst the coffee beans.
Switch the coffee machine off immediately.
Contact the Technical Service department.
The coffee flows too
quickly into the cup.
The grind level is too coarse.
Set the grinder to a finer setting (see “Setting the
coffee grinder”).
The coffee trickles too
slowly into the cup.
The grind level is too fine.
Set the grinder to a coarser setting (see “Grinder
setting”).
The crema on the
coffee or espresso is
not as it should be.
The grinder setting is not correct.
Set the grinder to a finer or coarser setting.
The brew temperature is too high for the type of
coffee being used.
Set a lower brewing temperature.
The coffee beans are no longer fresh.
Add fresh beans to the coffee bean container.
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