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Frequently Asked Questions
62
Problem Possible cause and solution
Too much ground coffee There is too much ground coffee in the ground coffee
chute.
The brew unit cannot compact ground coffee if more
than two level spoonfuls of ground coffee are added
to the coffee chute. The ground coffee will be emptied
into the grounds container and the error message will
appear in the display.
Switch the machine off with the On/Off button.
Remove and clean the brew unit by hand (see
“Degreasing the brew unit and cleaning the
interior”).
Remove the ground coffee inside the coffee
machine, e.g., with a vacuum cleaner.
Place a maximum of 0.4 oz (12 g) of coffee in the
ground coffee chute.
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