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Frequently Asked Questions
69
Problem Possible cause and solution
The underside of the
coffee bean container
cover is very damp.
Drops of water are
visible.
A large number of drinks have been made one after
the other and the ground coffee chute is not closed or
not properly closed. Steam has risen up from the
brew unit via the ground coffee chute and condensed
under the cover.
Replace the lid on the ground coffee chute making
sure it is properly sealed.
Water from making
coffee has collected on
the benchtop
underneath the coffee
machine.
This is not a fault. Water can get under the appliance
when the drip tray is removed.
Clean the surface underneath the coffee machine
regularly.
The display lights up
but the coffee machine
does not heat up and no
drinks are made.
The coffee machine
cannot be turned off.
The Demo mode for demonstrating the coffee
machine in the showroom has been activated.
Deactivate Demo mode (see “Settings”).
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