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Frequently Asked Questions
65
Problem Possible cause and solution
Neither milk nor milk
froth comes out of the
main dispenser.
The milk pipework is blocked.
Clean the main dispenser, taking particular care to
clean the Cappuccinatore and milk pipework
carefully with the cleaning brush.
Empty the drip tray and the
waste container appears
in the display, even
though the drip tray has
been emptied.
The drip tray is not positioned correctly in the
appliance.
Push the drip tray in as far as it will go.
Make sure that the lower panel is sitting on the
drip tray correctly.
When the drip tray and grounds container are
emptied, the internal counter is not reset after the
coffee machine has been switched off. Empty the drip
tray and the waste container appears in the display
even though the drip tray and the grounds container
are not filled to the maximum.
Insert the drip tray and the
waste container appears
in the display even
though both are fitted.
The drip tray is not correctly fitted and is therefore not
detected.
Empty the drip tray and grounds container.
Reassemble all parts and push the drip tray back
as far as it will go in the coffee machine.
The drip tray or the
grounds container is
too full or runs over
although the drip tray
and the grounds
container were emptied
after each message on
the display.
This is not a fault.
The drip tray and grounds container were probably
removed or the appliance was opened without the
drip tray and grounds container being emptied. When
the drip tray is removed or the appliance opened, the
internal counter for emptying the drip tray and
grounds container is automatically reset.
Remove the drip tray and grounds container from
the appliance and empty them.
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