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Frequently Asked Questions
64
Problem Possible cause and solution
The water container is
empty. Fill and replace the
water container has not
appeared in the display.
Droplets of water have settled between the water
container and the side walls of the housing, or this
area is damp (see illustration).
Dry the surfaces. Take the water container out to
refill it with water.
There is too much residual water on the inside walls
of the water container, e.g., a biofilm has developed.
Or the water container has a build-up of limescale.
Clean the water container every day.
Fill and replace the water
container appears in the
display even though the
water container is full
and in the machine.
The water container is not in the correct position.
Remove the water container and push it back in
again.
The water container was not correctly filled up and
inserted during descaling.
Fill the water container to the descaling mark°
and restart the descaling program.
After switching on the
machine, the message
Empty the drip tray and the
waste container appears
even though they are
both empty.
This is not a fault.
When the drip tray and grounds container are
emptied, the internal counter is not reset after the
coffee machine has been switched off. Empty the drip
tray and the waste container appears in the display
even though the drip tray and the grounds container
are not filled to the maximum.
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