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Problem solving guide
53
With the aid of the following guide, minor problems can be easily corrected
without contacting Miele.
If having followed the suggestions below, you still cannot resolve the problem,
please contact Miele (see end of this booklet for contact details).
Danger of injury. Installation, maintenance and repairs to electrical appli-
ances must only be carried out by a suitably qualified and competent person in
strict accordance with current local and national safety regulations.
Do not open the casing of the appliance.
Repairs and other work by unqualified persons could be dangerous and Miele
cannot be held liable for unauthorised work.
Problem Cause and remedy
The hob or cooking
zones cannot be
switched on.
There is no power to the hob.
Check if the mains fuse has tripped. If it has, con-
tact a qualified electrician or Miele (minimum fuse
rating - see data plate).
There may be a technical fault.
Disconnect the appliance from the electricity sup-
ply for approx. 1 minute. To do this:
– switch off at the isolator, or
– disconnect the mains fuse.
If, after resetting the trip switch in the mains fuse
box and switching the appliance back on, the ap-
pliance will still not heat up, contact a qualified
electrician or Miele.
A smell and vapours are
given off when the new
appliance is being used.
The metal components have a protective coating.
When the appliance is used for the first time, this
causes a smell and possibly also vapour. The material
from which the induction coils are made also gives off
a smell in the first few hours of operation. This smell
will be less noticeable with each subsequent use be-
fore dissipating completely. The smell and any vapour
given off do not indicate a faulty connection or appli-
ance and they are not hazardous to health.
The power level selec-
ted is flashing.
There is no pan on the cooking zone, or the pan is un-
suitable.
Use a suitable pan (see "Pans").
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