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17
EN
WARRANTY
We warrant to you, the end-user customer who has properly registered after purchasing
the Solostar 4 Juice Extractor with BPA Free components for valuable consideration, that
the plastic parts and motor will be free from defects in materials and workmanship for a
period of 15 years from the date of purchase. All other parts, including but not limited to
the Juice and Pulp Containers, Plastic Plunger are not subject to any warranty. Warranty does
NOT cover normal wear and tear of any plastic parts including the Auger and Juicing Screen.
In order for you to receive the benefits of this warranty, you are required to complete and
mail the Warranty Registration Card, containing all the requested information, to us within
ten (10) days following the purchase of your Solostar 4.
1. No warranty will be provided until after we have received the enclosed Warranty
Registration Card, containing all the requested information, within ten (10)
days of the date of original purchase. The warranty is only good for the original
purchaser for value. This warranty is non-transferable.
2. If the Solostar 4 exhibits defects while in normal household use, we, upon our actual
receipt of a written notice of such defects from you during the warranty period, we
will, at our option, either repair or replace the Solostar 4 which proves to be defective.
However, we have no such obligation to repair or replace until after you have, by
insured mail and in protective packaging*, delivered the Solostar 4 to the location of
your service center as set forth. Replacement Solostar 4 may be either new or
like new. Solostar 4 may contain re-manufactured or re-conditioned parts, which are
equivalent to new in performance or may have been subject to incidental use.
3. We do not warrant that the operation of the Solostar 4 will be uninterrupted or error
free. In no event shall our liability exceed the retail value of the Solostar 4.
4. All warranty and repair services must be performed at a warranty service center, which
is located within the country where the machine was originally purchased. However, in
the event that: [i] the machine must be serviced at a service center, which is not
located within the country where the machine was purchased; or [ii] there is no
service center within the country where the machine is located and must be shipped
to a service center in another country, then those service centers are responsible for
the parts and service only, and any and all costs relating to the shipping, delivery and
handling of the machine to and from those service center shall be the sole
responsibility of the owner.
This warranty does not cover defects resulting from: [a] failure to operate the Solostar 4 in
accordance with the instructions; [b] use of parts or supplies not provided or authorized by
us; [c] negligent, improper or inadequate maintenance; [d] service performed or attempted
by unauthorized service person; [e] damages, accidental or otherwise to the Solostar 4,
which are not directly caused by us or the manufacturer; or [f] damages resulting from abuse,
tampering, misuse, commercial use, or unauthorized modification of the Solostar 4.
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