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16
WHEN YOU NEED SERVICE
In the unlikely event that you do need service on your Solostar 4 Juice Extractor, or if it
fails to function properly while within the warranty period (normal household operation
only) - contact the nearest authorized Solostar 4 Service Center. PLEASE FOLLOW THE
INSTRUCTIONS BELOW:
If You Need Service:
• Call to obtain a Return Authorization Number to send your Solostar 4 or part back to
the service center. Explain the problem you are experiencing.
• Pack your Solostar 4 or part securely in the original shipping box. Make sure all
necessary parts are enclosed. Fill out the Service Request Form and enclose it in the
shipping box.
• Securely seal the shipping box.
• Address the box to the service center. Be sure to put your return address and the Return
Authorization Number on the outside of the package.
• It is always wise to insure the package against possible damages or loss in transit.
Ship prepaid.
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