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instantpot.com | 55
Troubleshooting
Problem Possible reason Try this
The oat valve
does not rise.
Food debris on the oat valve
or oat valve silicone cap.
Remove the oat valve from the lid and clean it thoroughly.
Perform the Initial test run to check for function and record
your ndings. Contact Customer Care.
Too little liquid in the inner pot.
Check for scorching on the bottom of the inner pot. Add
thin, water-based liquid to the inner pot according to its
size.
8 Qt: 2 cups (500 mL / ~16 oz)
Float valve's silicone cap
damaged or missing.
Install or replace the oat valve and/or silicone cap.
Float valve obstructed by lid-
locking mechanism.
Tap the oat valve with a long utensil. If the oat valve does
not drop, turn the multicooker off. Contact Customer Care.
No heat in the inner pot.
Perform the Initial test run to check for function and record
your ndings. Contact Customer Care.
Inner pot base may be
damaged.
Perform the Initial test run to check for function and record
your ndings. Contact Customer Care.
Minor steam
leaking or
hissing from
the steam
release
valve during
Cooking.
Quick release switch is not in
the Seal position.
Move the quick release switch into the Seal position.
The multicooker is regulating
excess pressure.
This is normal; no action required.
Steam gushes
from the steam
release valve
while the quick
release switch
is in the Seal
position.
Not enough liquid in the inner
pot.
Add thin, water-based liquid to the inner pot according to
its size.
8 Qt: 2 cups (500 mL / ~16 oz)
Pressure sensor control failure. Contact Customer Care.
Steam release valve is not
seated properly.
Release pressure, then make sure the steam release valve
is installed properly. See Care, cleaning and storage:
Removing and installing parts.
The display
remains
blank after
connecting the
power cord.
Bad power connection or no
power.
Check outlet to make sure it is powered.
Inspect power cord for damage. If you notice damage,
contact Customer Care.
The multiooker’s electrical fuse
has blown.
Contact Customer Care.
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