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Check paper and the printing environment
Step one: Use paper that meets HP specifications
Some print-quality problems arise from using paper that does not meet HP specifications.
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Always use a paper type and weight that this printer supports.
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Use paper that is of good quality and free of cuts, nicks, tears, spots, loose particles, dust, wrinkles,
voids, staples, and curled or bent edges.
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Use paper that has not been previously printed on.
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Use paper that does not contain metallic material, such as glitter.
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Use paper that is designed for use in laser printers. Do not use paper that is designed only for use in
Inkjet printers.
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Use paper that is not too rough. Using smoother paper generally results in better print quality.
Step two: Check the environment
The environment can directly affect print quality and is a common cause for print-quality or paper-feeding
issues. Try the following solutions:
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Move the printer away from drafty locations, such as open windows or doors, or air-conditioning vents.
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Make sure the printer is not exposed to temperatures or humidity outside of printer specifications.
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Do not place the printer in a confined space, such as a cabinet.
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Place the printer on a sturdy, level surface.
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Remove anything that is blocking the vents on the printer. The printer requires good air flow on all
sides, including the top.
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Protect the printer from airborne debris, dust, steam, grease, or other elements that can leave residue
inside the printer.
Step three: Set the individual tray alignment
Follow these steps when text or images are not centered or aligned correctly on the printed page when
printing from specific trays.
1. From the Home screen on the printer control panel, swipe until the Setup menu displays. Touch the
Setup
icon to open the menu.
2. Open the following menus:
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System Setup
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Print Quality
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Adjust Alignment
3. Select Print Test Page.
4. Select the tray to adjust, and then follow the instructions on the printed pages.
ENWW Improve print quality 151
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