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A “Cartridge is low” or “Cartridge is very low” message displays
on the printer control panel
Cartridge is low: The printer indicates when a toner cartridge level is low. Actual toner cartridge life
remaining may vary. Consider having a replacement available to install when print quality is no longer
acceptable. The toner cartridge does not need to be replaced now.
Cartridge is very low: The printer indicates when the toner cartridge level is very low. Actual toner cartridge
life remaining may vary. Consider having a replacement available to install when print quality is no longer
acceptable. The toner cartridge does not need to be replaced now unless the print quality is no longer
acceptable.
Once an HP toner cartridge has reached Very Low, HP’s Premium Protection Warranty on that toner cartridge
has ended.
Change the “Very Low” settings
You can change the way the printer reacts when supplies reach the Very Low state. You do not have to re-
establish these settings when you install a new toner cartridge.
1. From the Home screen on the printer control panel, swipe until the Setup menu displays. Touch the
Setup
icon to open the menu.
2. Open the following menus:
●
System Setup
●
Supply Settings
●
Black Cartridge or Color Cartridges
●
Very Low Setting
3. Select one of the following options:
●
Select the Continue option to set the printer to alert you that the toner cartridge is very low, but to
continue printing.
●
Select the Stop option to set the printer to stop printing until you replace the toner cartridge.
●
Select the Prompt option to set the printer to stop printing and prompt you to replace the toner
cartridge. You can acknowledge the prompt and continue printing. A customer configurable option
on this printer is "Prompt to Remind Me in 100 pages, 200 pages, 300 pages, 400 pages, or never."
This option is provided as a customer convenience and is not an indication these pages will have
acceptable print quality.
For printers with fax capability
When the printer is set to the Stop or Prompt option, there is some risk that faxes will not print when the
printer resumes printing. This can occur if the printer has received more faxes than the memory can hold
while the printer is waiting.
The printer can print faxes without interruption when it passes the Very Low threshold if you select the
Continue option for the toner cartridge, but print quality might degrade.
ENWW A “Cartridge is low” or “Cartridge is very low” message displays on the printer control panel 115
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