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en Troubleshooting
64
Fault Cause troubleshooting
The programme duration
changes during the wash
cycle.
The programme operation is
optimised electronically.
This may change the pro-
gramme duration.
▶
Not a fault – no action required.
The unbalanced load detec-
tion system eliminates an im-
balance by repeatedly redis-
tributing the laundry.
▶
Not a fault – no action required.
Note:When loading, where possible,
place large and small items of laundry
together in the drum. Different sized
items of laundry distribute themselves
better during the spin cycle.
Foam detection system
switches on a rinse cycle if
foam build-up is too high.
▶
Not a fault – no action required.
No water is visible in the
drum.
Water is below the visible
area.
▶
Not a fault – no action required.
Drum jerks after the pro-
gramme starts.
This is caused by an internal
motor test.
▶
Not a fault – no action required.
Vibrations and movement of
the appliance whilst spin-
ning.
Appliance is not correctly
aligned.
▶
Aligning the appliance
The appliance feet are not
fixed.
▶
Secure the appliance feet. Aligning
the appliance
Transit bolts have not been
removed.
▶
Removing the transit bolts
Drum does not turn, water
does not flow in.
Load detection is active.
▶
Not a fault – no action required.
Note:The load detection can take up
to two minutes.
Heavy foam build-up Detergent dosage is too
high.
▶
Immediate measure: Mix one table-
spoon of fabric softener with 0.5
litres of water and pour the mixture
into the compartment for manual
dosing (not for outdoor clothing,
sportswear or items stuffed with
down).
▶
If intelligent dosing is activated, re-
duce the "basic dosage"
→Page46.
▶
If you dose manually, reduce the
amount of detergent for the next
washing cycle with the same load.
i-DOS cannot be actu-
ated.
Intelligent dosing is not in-
tended for this programme.
▶
Not a fault – no action required.
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