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en Troubleshooting
62
Fault Cause troubleshooting
The programme does not
start.
You have not pressedStart/
Reload .
▶
Press Start/Reload .
Door is not closed. 1. Close the door.
2. Press Start/Reload to start the
programme.
Childproof lock is activated.
▶
→"Deactivating the childproof
lock", Page45
Finish in is activated.
▶
Check whether Finish in is activ-
ated.
→"Buttons", Page26
Laundry is caught in the
door.
1. Open the door again.
2. Remove any trapped laundry.
3. Close the door.
4. Press Start/Reload to start the
programme.
The detergent drawer has
not been pushed in as far as
it can go.
▶
Push the detergent drawer in as far
as it will go.
The pump for the intelligent
dosing system is blocked.
1. Switch off the appliance.
2. Clean the pump unit.
→"Cleaning the detergent drawer",
Page53
3. If this indicator appears again, call
our after-sales service.
→"Customer Service", Page71
Note:You can start the washing pro-
gramme if you deactivate the intelli-
gent dosing system and dose manu-
ally.
→"Buttons", Page26
The door cannot beopened. Rinse Hold is activated.
▶
Continue the programme by select-
ing Spin or Drain and pressing
Start/Reload .
→"Resuming the programme when
the programme status is Rinse
Hold", Page44
The temperature is too high.
▶
Wait until the temperature has
dropped.
▶
→"Cancelling the programme",
Page44
Water level is too high.
▶
Start the Drain programme.
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