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Troubleshooting en
61
Fault Cause troubleshooting
i-DOS Fehler, i-DOS deakt-
ivieren
The pump for the intelligent
dosing system is blocked.
1. Switch off the appliance.
2. Clean the pump unit.
→"Cleaning the detergent drawer",
Page53
3. If this indicator appears again, call
our after-sales service.
→"Customer Service", Page71
Note:You can start the washing pro-
gramme if you deactivate the intelli-
gent dosing system and dose manu-
ally.
→"Buttons", Page26
"E:60 / -2B" The unbalanced load detec-
tion system has interrupted
the spin cycle because the
laundry is unevenly distrib-
uted.
▶
Redistribute the laundry in the
drum.
Note:Where possible, mix large and
small items in the drum. Different sized
items of laundry distribute themselves
better during the spin cycle.
"E:10 / -10" The filters in the water inflow
are blocked.
▶
"Clean the filters in the water in-
flow" →Page58.
The tap is turned off.
▶
Turn on the tap.
The water inlet hose is
kinked or jammed.
▶
Ensure that the water inlet hose is
not kinked or jammed.
All other error codes. Malfunction
▶
Call the after-sales service.
→"Customer Service", Page71
Water cooling To protect the wastewater
pipes, the hot detergent
solution is cooled before be-
ing drained.
▶
Wait until the detergent solution
has cooled down.
Malfunctions
Fault Cause troubleshooting
The appliance is not work-
ing.
The mains plug of the power
cord is not plugged in.
▶
Connect the appliance to the power
supply.
The circuit breaker is faulty.
▶
Check the circuit breaker in the
fuse box.
There has been a power cut.
▶
Check whether the lighting in your
kitchen or other appliances are
working.
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