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Troubleshooting
54
Error messages
When erroneous operations are performed messages and advice on operation will be displayed on the LCD. Follow what is
displayed. If you press or do the operation correctly while the error message is displayed, the message disappears.
Error messages Cause/solution
1
A malfunction occurred. Turn the machine off, then
on again.
This message is displayed if a malfunction occurs.
Turn the machine off, then back on again.
If this message continues to appear, please contact your authorized Brother
dealer or the nearest Brother authorized service center.
2
Cannot change the configuration of the characters. This message is displayed when there are too many characters and the
curved character configuration is impossible.
3
Cannot change the font since some letters are not
included to the selected font.
This message appears when the font of the embroidery character pattern is
changed to one that does not include characters used in the pattern.
4
Cannot recognize the data for the selected pattern.
The data may be corrupted. Please turn off the
power and turn on again.
This message appears when you try to retrieve pattern data that is invalid.
Since any of the following may be the cause, check the pattern data.
• The pattern data is damaged.
• The data that you tried to retrieve was created using another
manufacturer’s data design system.
Turn the machine off, then on again to return it to its normal condition.
5
Check and rethread the upper thread. This message is displayed when the upper thread is broken or not threaded
correctly, and the “Start/Stop” button, etc. is pressed.
6
Data volume is too large for this pattern. This message is displayed when the patterns you are editing take up too
much memory, or if you are editing too many patterns for the memory.
7
Lower the presser foot lever. This message is displayed when a button, such as the “Start/Stop” button,
was pressed while the presser foot was raised.
8
Not enough available memory to save. This message is displayed when the memory is full and the pattern cannot be
saved.
9
Not enough available memory to save the pattern.
Delete another pattern?
This message is displayed when the memory is full and the pattern cannot be
saved.
Press and delete a previously saved pattern to save the current one.
Press to return to the original screen without saving.
10
OK to recall and resume previous memory? This message appears if the machine is turned off while embroidering, then
turned on again.
Press to return the machine to the condition (pattern position and
number of stitches) when it was turned off. Follow the procedure described in
“If the thread breaks during embroidering” on page 36 to align the needle
position and embroider the remainder of the pattern.
11
Pattern extends to the outside of embroidery frame. This message appears when the embroidery character pattern is edited, for
example, rotated, so that it no longer fits within the embroidery frame.
12
Pattern extends to the outside of embroidery frame.
Add no additional characters.
This message appears when the embroidery character pattern is edited by
adding a line feed so that it no longer fits within the embroidery frame.
13
Pattern extends to the outside of embroidery frame.
This function cannot be used at this time.
This message appears when the embroidery character pattern is resized or
switched between written vertically/horizontally so that it is too large for the
embroidery frame.
14
Preventive maintenance is recommended. Once this message appears, it is recommended to take your machine to an
authorized Brother dealer or nearest Brother authorized service center for a
regular maintenance check. Although this message will disappear and the
machine will continue to function once you press , the message will
display several more times until the appropriate maintenance is performed.
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