Loading ...
Loading ...
Loading ...
Troubleshooting
51
APPENDIX
3
b
Press .
When the message [OK to automatically lower the
presser foot?] appears on the LCD screen, press
to continue.
The screen changes, and all keys and operation
buttons are locked (except ).
c
Raise the presser foot lever.
d
Use the included screwdriver to loosen the embroidery
foot screw, and then remove the embroidery foot.
1 Screwdriver
2 Embroidery foot
3 Embroidery foot screw
e
Hold the embroidery foot in place with your right
hand, and then use the included screwdriver to
securely tighten the embroidery foot screw.
f
Slowly lower the presser foot lever.
g
Raise the presser foot lever to check that the
embroidery foot is securely attached.
h
Press to unlock all keys and buttons.
If the machine stops operating correctly, check the
following possible problems before requesting service.
You can solve most problems by yourself. If you need
additional help, Brother support website offers the latest
FAQs and troubleshooting tips. Visit us at “ http://s.brother/
cphan/ ”.
If the problem persists, contact your Brother dealer or the
nearest Brother authorized service center.
List of symptoms
Check the following possible problems before requesting
service. If the reference page is “*”, contact your authorized
Brother dealer or the nearest Brother authorized service
center.
Getting ready
a
b
c
Troubleshooting
Symptom, Cause/solution
Reference
Cannot thread the needle.
Needle is not in the correct position.
Press the “Needle position” button to raise the
needle.
10
Needle is installed incorrectly. 23
Needle is turned, bent or the point is dull. 23
Upper threading is incorrect.
The needle threader lever is not lowered until it
clicks.
20
The needle threader hook is bent and does not
pass through the eye of the needle.
*
The needle threader lever cannot be moved or
returned to its original position.
*
Cannot lower the presser foot with the presser foot
lever.
Presser foot was raised using the “Presser foot
lifter” button.
10
Bobbin thread does not wind neatly on the bobbin.
The thread is not passed through the bobbin
winding thread guide correctly.
16
The thread that was pulled out from the bobbin
winding thread guide was incorrectly wound onto
the bobbin.
18
The empty bobbin was not set on the pin properly. 16
While winding the bobbin, the bobbin thread was
wound below the bobbin winder seat.
The thread was incorrectly passed under the
pretension disk on the bobbin winding thread
guide.
Remove any entangled thread, and then wind
the bobbin.
16
The bobbin thread cannot be pulled up.
Bobbin is set incorrectly. 19
Nothing appears in the LCD.
Main power switch is not turned on. 11
The plug of the power cord is not inserted into an
electrical outlet.
11
The LCD screen is fogged up.
Loading ...
Loading ...
Loading ...