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11. WARRANTY
All Twin Stim
®
PLUS OTC models carry a warranty of one year from
the date of delivery. The warranty applies to the stimulator only and
covers both parts and labour relating thereto. The warranty does
not apply to damage resulting from failure to follow the operating
instructions, accidents, abuse, alteration or disassembly by
unauthorized personnel.
1) The warranty period for device is one year from date of purchase.
In case of a warranty claim, the date of purchase has to be proven
by means of the sales receipt or invoice.
2) Repairs or replacement under warranty DO NOT extend the warranty
period either for the device or for the replacement parts.
3) The following is excluded under the warranty:
• All damage which has arisen due to improper treatment, e.g.
nonobservance of the user instruction.
• All damage which is due to repairs or tampering by the customer or
unauthorized third parties.
• Damage which has arisen during transport from the manufacturer to
the consumer or during transport to the service center.
• Accessories included with the device.
4) Liability for direct or indirect consequential losses caused by the
device is excluded even if the damage to the device is accepted as a
warranty claim.
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