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- 33 -
7. TROUBLESHOOTING (Continued)
Problem Possible Causes Possible Solution
Stimulation is
ineffective.
Improper electrode
placement
Reposition the electrodes
at least 2” apart and no
more than 6” per channel.
Unknown Consult clinician.
The skin becomes
red and/or you feel
a stabbing pain
Using the electrodes on the
same site every time.
Re-position the
electrodes. If at any time
you feel pain or discomfort
stop use immediately.
The electrodes aren’t stuck
onto the skin properly
Ensure the electrodes
are stuck securely on
the skin.
The electrodes are dirty.
Clean the electrodes
according to description
in this manual or replace
with new electrodes.
The surface of the electrode
was scratched.
Replace with a new
electrode.
Output current
stops during
therapy
The electrodes are not
connected to the skin
properly.
Turn off the device and
place the electrodes again.
The lead wires are
disconnected
Turn off the device and
reposition the lead wires.
The power of the batteries
has been depleted.
Charge or replace the
batteries.
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