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Frequently asked questions
103
Problem Possible cause and solution
White residue is visible on
the dishware. Clouding oc-
curs on glassware and
cutlery; the deposit can be
wiped off.
The rinse aid dosage is too low.
Increase the quantity dispensed (see “Additional
settings, Additional functions, Dispensing system”).
The salt reservoir is empty.
Fill the reactivation salt reservoir (see “Filling the salt
reservoir”).
The water softener is programmed to too low for the water
hardness level.
Program the water softener assembly to the correct
value (see “Additional settings, Water hardness”).
Glasses have a brownish-
blue discoloration; the de-
posit cannot be wiped off.
Detergent deposits.
Switch to another detergent right away.
Glasses are dull and dis-
colored; the deposit can-
not be wiped off.
The glassware is not dishwasher-safe. The surfaces are
affected.
Purchase glassware which is dishwasher-safe.
Tea or lipstick stains have
not been completely re-
moved.
The wash temperature of the selected program was too
low.
Select a program with a higher wash temperature.
The bleaching effect of the detergent is too low.
Switch to another detergent.
Plastic parts are discol-
ored.
Natural dyes e.g. from carrots, tomatoes or ketchup may
be the cause. The amount of detergent used or its
bleaching effect was not sufficient to deal with natural
dyes.
Use more detergent (see “Operation, Adding detergent”).
Discolored plastic items will not regain their original color.
There are rust stains on
the cutlery.
The “Cold” program was not run after dishwasher salt
was added. Traces of salt have gotten into the wash
cycle.
Always run the “Cold” program without a load after
refilling salt.
The affected items are not corrosion resistant.
Purchase cutlery which is dishwasher-proof.
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