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English 45
Troubleshooting
Problem Cause Action
Grill
Smoke comes out during
operation.
During initial operation,
smoke may come from
the heating elements
when you rst use the
oven.
This is not a malfunction,
and if you run the oven
2-3 times, it should stop.
Food is on the heating
elements.
Let the oven cool
and then remove the
food from the heating
elements.
Food is too close to the
grill.
Put the food a suitable
distance away while
cooking.
Food is not properly
prepared and/or
arranged.
Make sure food is
properly prepared and
arranged.
Oven
The oven does not heat. The door is open. Close the door and try
again.
Smoke comes out during
preheating.
During initial operation,
smoke may come from
the heating elements
when you rst use the
oven.
This is not a malfunction,
and if you run the oven
2-3 times, it should stop.
Food is on the heating
elements.
Let the oven cool
and then remove the
food from the heating
elements.
Problem Cause Action
Cooking is nished, but
the cooling fan is still
running.
To ventilate the oven,
the cooling fan continues
to run for about 5
minutes after cooking is
complete.
This is not an oven
malfunction.
Pressing the +30sec
button operates the oven.
This happens when the
oven was not operating.
The microwave oven
is designed to operate
by pressing the +30sec
button when it was not
operating.
Turntable
While turning, the
turntable comes out of
place or stops turning.
There is no roller ring,
or the roller ring is not
properly in place.
Install the roller ring and
then try again.
The turn table drags
while turning.
The roller ring is not
properly in place, there
is too much food, or the
container is too large
and touches the inside of
the microwave.
Adjust the amount of
food and do not use
containers that are too
large.
The turn table rattles
while turning and is
noisy.
Food residue is stuck to
the bottom of the oven.
Remove any food
residue stuck to the
bottom of the oven.
NQ50N9530BM_EU_DE68-04354K-00_EN.indd 45 4/6/2018 4:40:25 PM
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